Stay Safe on the Road - Emergency Services to Contact When Traveling in Nairobi

As exciting as traveling can be, it's always important to be prepared for any emergency situations that may arise. When traveling in Nairobi, it's important to know the emergency services available and how to contact them in case of an emergency. In this article, we'll provide you with a list of important emergency contacts that you may need when traveling in Nairobi. This capital city of Kenya, is a bustling metropolis that attracts thousands of tourists every year. While traveling can be an exciting adventure, it is always important to be prepared for emergencies that may arise



  • Medical Emergencies:

When it comes to medical emergencies in Nairobi, the following contacts will be useful:

    • St. John Ambulance: Dial 999 or 1199 for an ambulance in case of a medical emergency. St. John Ambulance is a leading provider of emergency medical services in Kenya and can provide you with professional medical care.

    • Nairobi Hospital: +254 (0) 20 2845000. This is one of the leading hospitals in Nairobi, and you can contact them in case of a medical emergency. The Nairobi Hospital is one of the largest private hospitals in East and Central Africa. It has a dedicated emergency unit that operates 24 hours a day, seven days a week. The emergency unit is equipped with modern facilities and staffed by qualified medical professionals who are trained to handle all types of medical emergencies.

    • Aga Khan University Hospital Emergency Services +254 20 366 2000. The Aga Khan University Hospital is another leading private hospital in Nairobi at 3rd Parklands Avenue. Its emergency unit is open 24/7 and staffed by a team of qualified doctors and nurses. The hospital is equipped with state-of-the-art medical equipment, including a CT scanner, MRI, and ultrasound machines.

    • Gertrude's Children's Hospital +254 709 931 000. Gertrude's Children's Hospital is the leading children's hospital in East and Central Africa and it is located at Muthaiga Road in Nairobi. It has a well-equipped emergency unit that provides comprehensive medical care to children. The unit is staffed by pediatricians and trained nurses who are available 24/7.

    • AAR Health Services +254 703 063 000. AAR Hospital is a private medical service provider that operates in Kenya, Uganda, and Tanzania. It has a network of clinics and hospitals in major cities, including Nairobi, with its hospital location along Kiambu road at the North Muthaiga junction. AAR Health Services provides a range of medical services, including emergency care, ambulance services, and medical evacuation.

  • Police:

In case of a security emergency, you can contact the following:

    • Kenya Police: Dial 112 or 999 for emergency police services in Nairobi. The Kenya Police is responsible for law enforcement and maintaining public safety in Kenya. The Kenya Police Hotline is a toll-free number that provides access to the police emergency services. This hotline is available 24/7, and callers can report any emergency that requires police attention.

    • Nairobi Central Police Station +254 20 216 632. Nairobi Central Police Station is the main police station in Nairobi CBD and provides emergency police services to the city. The station is located in the central business district and is accessible to travelers at any time of the day.

    • Flying Squad: +254 722 200 000. This is a specialized police unit that responds to high-profile crimes and emergency situations.

  • Fire Services:

In case of a fire emergency, you can contact the following:

    • Nairobi City County Fire Brigade: Dial 999 or 020-2222181 for emergency fire services in Nairobi. This is the primary fire service provider in Nairobi and can respond to fire emergencies in the city.

  • Road Assistance:

In case of a road emergency, the following contacts will be useful:

AA Kenya: Dial 0709 933 000 for emergency road assistance in Nairobi. AA Kenya is a leading provider of roadside assistance services and can provide you with the help you need in case of a breakdown or other road emergencies.

  • Search and Rescue:

In case of a hiking or outdoor emergency, travelers can contact the Kenya Wildlife Service on +254 (0)20 2379407/8 or the Kenya Red Cross on 1199 or +254 20 3950000.

  • Consulates:

In case of an emergency, travelers may need to contact their embassy or consulate for assistance. The embassy or consulate can provide help with issues such as lost passports, medical emergencies, and other issues that may arise while traveling.

When traveling in Nairobi, it's important to know the emergency services available and how to contact them in case of an emergency. The above-listed emergency contacts can help you stay safe on the road and ensure that you're able to get the help you need when you need it. By being prepared and knowing who to contact in case of an emergency, you can have a safe and enjoyable travel experience in Nairobi. It's always a good idea to research and have a list of emergency contacts before traveling to a new destination to ensure that you are prepared for any emergency situations that may arise.

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